![]() For the price I paid you would expect it to be better protected for shipping. All sides of the pvc door were damaged or cracked. ![]() The wood sides (only 3 were not knicked). ![]() For nearly 500 dollars for one poorly made enclosure you would think they would at least respond when they made an obvious mistake. if you want to spend money with them just be prepared to deal with whatever they decide to send you, and do not expect them to respond for any replacement parts or a return. My review would not be like this at all had they responded to one of my 4 emails weeks ago and had done at the very least replaced that top metal piece but at this point I wasn’t about to wait for them to show their customer the respect of a response so we just built it and dealt with the defect that makes the enclosure NOT “Zen” by any means. I had planned to buy another matching enclosure with the cabinet base and matching between tank bracing along with one of their 4 foot high enclosures for our Brazilian rainbow boa, Given the lacking customer service of this company and the poor quality of the stand (which is by no means safe in my opinion as an engineer) I will most likely not be buying any of those and will be designing and building custom enclosures for a fraction of the price and 10 fold the strength durability and material quality. I decided to build a custom stand to replace the metal one. We bought the metal stand with it and it is by far the least stable stand I have ever seen the entire tank sways when the doors are opened it is very poorly designed and needed more bracing. The packaging was not damaged which means it was packaged like this, comes across to me as poor quality control. Products this expensive should not come with dents and scratches as this one did. Great looking enclosure, Mildly stable but came with a large dent in the top front metal panel… I tried contacting them directly via support email more than once and got no response. I will definitely buy from again! Planning to upgrade my juvenile beardie soon and I know where to go! I also contacted them again with an assembly question late at night and they responded within minutes! Very impressed with their customer service! :) The damage ended up being fine and perfectly hidden in the metal bars, but even so support offered to send me new panels or to offer a minor refund depending on my preference. I contacted support and they very quickly responded. At first I was super bummed since I was excited to get the enclosure going. The enclosure did arrive with some minor damage to the edges of the panels from shipping. I also like that I have the option to upgrade to glass doors in the future if desired! I also absolutely love the sliding acrylic doors! I didn't think I would care so much compared to the opening glass doors of the old enclosure, but it is so nice and unobtrusive to my snake to slide open a door, vs swinging open a creaky glass door. I was somewhat worried about the bottom of the enclosure not being able to take the weight of the substrate (there is probably somewhere between 30-40 pounds of dirt in there at a guess), but it's been fine, and doesn't reach even half of the rated substrate weight max. At first I thought he wouldn't really utilize the new space, but after watching him explore and roam his enclosure I am so happy that I upgraded him! He uses all of the space offered to him and it's a joy to watch him roam-and to not be longer than his enclosure is anymore! I would highly recommend this enclosure to any reptile owner looking for a durable and spacious home for their pet!Ībsolutely love my Zen Habitats! I upgraded my Mexican Black Kingsnake from a 36x18x18. It's the perfect size and design for my uromastyx, and it's made with high-quality materials that will last for years to come. Overall, I am extremely satisfied with my Zen Habitats 4'x2'x2' PVC enclosure. The enclosure also has a convenient sliding glass door, which makes it easy to access and interact with my uromastyx. The large size allows plenty of room for my pet to move around. The Zen Habitats enclosure also has a lot of great features that make it ideal for my uromastyx. ![]() The enclosure is also very easy to assemble and disassemble, which makes it convenient for transportation or storage. It's lightweight yet durable, and it's easy to clean and maintain. One of the things I love most about this enclosure is the PVC material. I recently purchased the Zen Habitats 4'x2'x2' PVC enclosure for my uromastyx and I am extremely pleased with my purchase! This enclosure is spacious, sturdy, and well-designed, making it the perfect home for my pet. I'd be happy to help you write a review for the Zen Habitats 4'x2'x2' PVC enclosure for your uromastyx! Here's a 5-star review for your consideration: ![]()
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